TERMS AND CONDITIONS
Payment
Browse through our Stock using the range tabs. When you see an item you are interested in, click on the picture to see more detail.
Privacy Policy
Personal Information is processed in accordance with local Law. We will not sell, distribute or lease your personal information to third parties unless so compelled by Law.
Cancellation
In the event that you wish to cancel your order please email or telephone us at your earliest opportunity – If the order has not yet been shipped we will cancel it forthwith.
Returns.
We have a no quibble returns policy.
Our products are packaged to ensure they arrive to you in good condition, however very occasionally items will arrive damaged or with defects. If this does occur or you have simply changed your mind about the order then please contact us first by email craigredcoat@aol.com or by telephone 07734 529185 before sending the items back.
Once we have received and inspected the returned item, we will replace the item free of charge if stock is held. If not or should a refund be requested, then the refund will be made as soon as the item has been returned in its original packaging within 10 days.
This does not affect your Statutory Rights
Availability / Prices.
If you wish to place a pre order for stock not yet delivered to us please email or telephone your requirements. We will obtain the item then contact you to process payment. Redcoat Models do not take or retain payment information until able to despatch your goods.
We strive to maintain our website stock listing accurately in the unlikely event that you purchase an item which has been for example sold out at a trade show same day etc. we will establish if further stock can be obtained and notify you by email. If not available we will process an immediate refund. We reserve the right to cancel orders for mispriced items.
Website use.
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which governs Redcoat Models relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term Redcoat Models or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
Browse through our Stock using the range tabs. When you see an item you are interested in, click on the picture to see more detail.
- Please add the item to your Shopping Basket by clicking the 'Add to Cart' button.
- You may continue to browse for more items and add them to your Shopping Cart in the same way.
- When you have finished your selection, click on the red coloured link showing the number of items in your Cart to return to it.
- If everything is correct, click the 'Order' button.
- You will now be shown a page to fill in your name, delivery address etc. Now click the 'Submit' button.
- You will then be transferred to our Realex/Elavon Secure and fully PCI compliant payment site to select card type and enter payment details.
- Please note we are unable to accept American Express card payments.
- You will then receive a confirmation email with details of your order and any further information relating to it.
- Alternative payments can be accepted – please email or telephone us to discuss these prior to ordering.
Privacy Policy
Personal Information is processed in accordance with local Law. We will not sell, distribute or lease your personal information to third parties unless so compelled by Law.
Cancellation
In the event that you wish to cancel your order please email or telephone us at your earliest opportunity – If the order has not yet been shipped we will cancel it forthwith.
Returns.
We have a no quibble returns policy.
Our products are packaged to ensure they arrive to you in good condition, however very occasionally items will arrive damaged or with defects. If this does occur or you have simply changed your mind about the order then please contact us first by email craigredcoat@aol.com or by telephone 07734 529185 before sending the items back.
Once we have received and inspected the returned item, we will replace the item free of charge if stock is held. If not or should a refund be requested, then the refund will be made as soon as the item has been returned in its original packaging within 10 days.
This does not affect your Statutory Rights
Availability / Prices.
If you wish to place a pre order for stock not yet delivered to us please email or telephone your requirements. We will obtain the item then contact you to process payment. Redcoat Models do not take or retain payment information until able to despatch your goods.
We strive to maintain our website stock listing accurately in the unlikely event that you purchase an item which has been for example sold out at a trade show same day etc. we will establish if further stock can be obtained and notify you by email. If not available we will process an immediate refund. We reserve the right to cancel orders for mispriced items.
Website use.
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which governs Redcoat Models relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term Redcoat Models or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- This website uses cookies to monitor browsing preferences.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.